Privacy Policy

Innosoft Gulf LLC ("Company", "we", "us", or "our"), a Delaware limited liability company, operates the ISG Dashboard service. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

1. Information We Collect

Account information: When you register, we collect your email address and encrypted password.

Payment information: Payments are processed by Stripe, Inc. We do not store your credit card details. Stripe's privacy policy applies to payment data.

Usage data: We collect information about how you interact with the dashboard, including pages visited, features used, and session duration.

Technical data: IP address, browser type, operating system, and device information collected automatically.

2. How We Use Your Information

• To provide and maintain the ISG Dashboard service
• To process payments and manage your subscription
• To send transactional emails (account verification, receipts, password reset)
• To respond to support requests
• To detect and prevent fraud or abuse
• To improve our service based on usage patterns

3. Third-Party Services

We share data only with the following trusted service providers, solely to operate the service:

• Stripe, Inc. — payment processing
• Microsoft 365 — transactional email delivery

We do not sell, rent, or share your personal data with any other third parties for marketing purposes.

4. Data Retention

We retain your account data for as long as your account is active. If you cancel your account, we delete your personal data within 30 days, except where retention is required by law.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Export your data in a portable format

To exercise these rights, contact us at info@innosoft.ai.

6. Security

We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), encrypted database credentials, and access controls. However, no method of transmission over the internet is 100% secure.

7. Cookies

We use essential session cookies required for authentication and security. We do not use advertising or tracking cookies.

8. Children's Privacy

The ISG Dashboard is intended for users aged 18 and over. We do not knowingly collect personal data from anyone under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by email and update the "Last updated" date at the top of this page.

10. Contact Us

For privacy-related questions or requests:
Innosoft Gulf LLC
Delaware, United States
info@innosoft.ai